Design Essentials is reopening! We are so looking forward to welcoming our lovely customers back to our shop in Saffron Walden. This is such an anxious time for so many and we hope to do the best we can over the coming weeks and make it our top priority to help maintain a safe environment for our customers.
As part of our preparations to create this safe and welcoming environment for you, we took part in a clean up campaign in Saffron Walden, organised by the Saffron Walden BID.
Here are some measures we are taking for a socially distanced shopping experience, which we will review weekly:
- We will have a mixture of browsing and appointments available with a maximum of 2 customers browsing in the shop at any one time.
Monday 15th: 1.30-4pm appointments only.
Tuesday 16th: 1.30-4pm appointments only
Wednesday 17th: 1.30-4pm appointments only
Thursday 18th: 10.00-4pm browsing and appointments.
Friday 19th: 10.00-4pm browsing and appointments.
Saturday 20th: 10.00-4pm browsing and appointments.
- We have signage in store to help with the government guidelines to stay 2 metres apart.
- We will be providing hand sanitiser for customers to use before, during and after their time in the shop.
- We will clean the card machine before and after every use.
- We are fortunate to have 2 doors so we ask that customers enter through the front and exit via the back.
- We will be regularly cleaning and wiping the door handles, alongside any surfaces that are touched regularly.
- Staff will wear face masks on request.
- Staff will be washing and sanitising their hands frequently.
- We will encourage contactless payment as much as possible.
- We want to encourage our customers to use the website wherever possible and use our click and collect service.
- We are taking phone orders and are delivering in the local areas around Saffron Walden for free.
In addition to our general opening times of 10am-4pm, we are also offering shopping appointments.
Perfect if you are vulnerable, or would just like to browse at your leisure.
- Book in with us to shop privately Monday, Tuesday and Wednesday.
- Slots are available from 1.30-4pm.
- Book a short (15 minute), medium (30 minute), or long (45 minute) appointment with us.
How to book appointments:
- Our FaceBook page: https://www.facebook.com/designessentials.home/
- Call us on 07813 840402
- Email us at firstname.lastname@example.org
Please note we are not open on Wednesday 17th June but will be every Tuesday from then on!
Feel free to call me directly to clarify any of the options above. We hope we can help you feel safe to shop with us over the coming months , and we thank you for all your understanding and support and please remember Design Essentials is open online all the time at www.designessentials.org.uk.
Signage and hand sanitiser provided by Saffron Walden BID.