Design Essentials has reopened . We have enjoyed welcoming our lovely customers back to our shop in Saffron Walden. It’s been an anxious time for so many and we have been doing the best we can to help maintain a safe environment for our customers.
As part of our preparations to create this safe and welcoming environment for you, we took part in a clean up campaign in Saffron Walden, organised by the Saffron Walden BID. In June before the shop reopened.
Here are some measures we are taking for a socially distanced shopping experience, which we will review weekly:
- We will have a mixture of browsing and appointments available with a maximum of 2 customers browsing in the shop at any one time.
Monday : 11.00-4pm appointments only.
Tuesday : 11.00- 4pm appointments only
Wednesday : 11-4pm appointments only
Thursday : 11-4pm browsing and appointments.
Friday : 11-4pm browsing and appointments.
Saturday : 10.00-4pm browsing .
- We have signage in store to help with the government guidelines to stay 2 metres apart.
- We will be providing hand sanitiser for customers to use before, during and after their time in the shop.
- We will clean the card machine before and after every use.
- We are fortunate to have 2 doors so we ask that customers enter through the front and exit via the back.
- We will be regularly cleaning and wiping the door handles, alongside any surfaces that are touched regularly.
- Staff will wear face masks.
- Staff will be washing and sanitising their hands frequently.
- We will take cash but encourage Bacs payment as much as possible.
- We want to encourage our customers to use the website wherever possible and use our click and collect service.
- We are taking phone orders and are delivering in the local areas around Saffron Walden for free.
In addition to our general opening times of 11-4pm, we are also offering shopping appointments.
Perfect for any of these reasons
1.if you are vulnerable
2. Working from home and are time poor and you want to support local and see what we have without having to worry whether you have to wait.
3. Want to come in as a family and have the shop to yourself and just like to browse and ask questions and discuss options at your leisure
4. Want to come in with a friend or a family in your bubble.
- Book in with us to shop privately Monday, Tuesday and Wednesday.
- Slots are available from 11-4pm.
- Book a short (15 minute), medium (30 minute), or long (45 minute) appointment with us.
How to book appointments:
Feel free to call me directly to clarify any of the options above. We hope we can help you feel safe to shop with us over the coming months , and we thank you for all your understanding and support and please remember Design Essentials is open online all the time at www.designessentials.org.uk.
Signage and hand sanitiser provided by Saffron Walden BID.