At Design Essentials, we love hearing what our customers think about our shop, products, and the service that we offer. Here is a selection of some of the lovely things our customers have had to say about us…

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Saffron Apparel

Can’t recommend enough! Ordered some things online and very impressed with the speedy and personal service! – Faye Bailey

Beautiful and stylish products, brilliant customer service, speedy delivery and great unique ideas for gifts. Highly recommend. – Rachel Hewlett

Design Essentials went above and beyond helping in deciding which desk to purchase. Listening to our needs, talking through different options and sharing additional photos.

Really impressed and I’d definitely recommend and will be buying from them again in the future. – Frank Jennings

Wendy was so helpful while I was trying to decide what I actually wanted. Although she was out of stock initially, she rang as soon as the product was in so I didn’t miss out. My little boy loves his present and I’ll certainly be back to buy some more! Great service, lovely lady, thanks very much. – Clare Canham
“Over the last 2 years I had the pleasure of using design Essentials design services for a fairly large home renovation, I found it a great success and very enjoyable. My designer Gaye was brilliant a joy to work with and would take into consideration all my wants and ideas and have plenty of input for new ideas for me to consider. I would often visit the shop for inspiration and Wendy was a great help with ordering products etc and with contacts such as a lighting design company. I would highly recommend them.” –  Anne Smith

“We can’t thank Design Essentials enough for helping us to create the perfect living space in our first home. From the onset they listened to our likes and dislikes and needs and come up with some fantastic suggestions that stretched our imagination. Their friendly yet professional approach made us excited for our next consultation. We particularly loved the Pinterest board idea that meant we could both update each other on ideas we had seen with ease. Their attention to detail meant we created a space that was unique to us and really helped to capture our personalities. We will definitely be using them again in the future, and we highly recommend them to anyone needing to bring their ideas to life! – Lucy Dalby & James Wesley

Paul SMith from CamCreative tweet about Design Essentials in Saffron walden summer 2014

“This is a truly inspirational and unique store that I love, as it showcases local artists and designers alongside mainstream affordable great quality products. As you can imagine the creative element really appeals to me in the work I do. The route to market it gives local artists and designers is a breath of fresh air, and the staffs’ talent at promoting artisan’s work is fantastic. Keep it up and best of luck in your new store.” – Paul Smith, ‘CamCreative’

“Wendy is always super friendly, and she has a lovely shop full of nice bits – both for gifts and for me! I particularly like the range of Geodesis reed diffusers, and love the fact that Wendy always has them in stock.” – Sheena Capon

“Wendy has been such a fantastic support to me since I launched my new business. She was the first shop to take my range of cards and when they sold well, she motivated and inspired me to expand my range and take it to the next level. As a seasoned and professional retailer, her advice on the development of the range and how best to display it has been invaluable to me.” – Helen Bennett, ‘In Jest’

“Design Essentials is something a bit different. I like to pop in to browse things, often commissioned by local artists, and to work out which presents would suit which friends. Everyone is friendly and I never feel under any pressure when I’m looking for something in the shop.” – Anna Martin

“I love Wendy’s shop Design Essentials. I have bought several items from there in the past, ranging from my stags heads to a telephone box door mural, which everyone loves and comments on when they come into my house, as it covers the door to the ‘Shoe Cupboard’ in our house – my neighbours have seen it through the window and asked me if I had an actual telephone box! The products are wide ranging, great quality and the service is always friendly – nothing is too much trouble.” – Jennifer Bradnam

“We went into Design Essentials looking to find a gift for our relatives’ diamond wedding anniversary. We decided to choose a personalised map, which is now in its second draft and Tracey the designer has been very helpful. We are really pleased with how it’s shaping up and looking forward to receiving the finished article, and know the recipients will be delighted with it. Design Essentials have got some great gift ideas in the shop and were brilliant in helping us choose which gift to get, so thanks for all your help!” – Ros & Mike Smith

***** – Excellent customer service from Wendy and co.! – Louise MacDonald

“I wanted to write a formal appreciation of our recent purchase of the personalised map service from you. We bought this as a Golden Wedding Gift for my parents, and from the start to the end we were guided through what was needed, including sharing draft maps very speedily and pleasantly. But best of all, the outcome was outstanding and now takes pride of place on my parents’ lounge wall. Thank you so much.” – Adrian Reedman

“Design Essentials did a great job in helping us to work out what we could do with the space we had in our lounge, while making sure that it did what we wanted. They gave us some great ideas, and showcased products on Pinterest and our own mood board that work well, and helped us to start finding the right products for us. They listened well to what we liked, and picked accordingly, both from their own stock and wider. We wouldn’t hesitate in using them again to help us cut through the clutter.” – Helen Neale, Editor , kiddycharts.com

“I appreciate that you took the time to listen to my ideas and thoughts and were able to incorporate them into your design.  I particularly like the use of the colour palate of greens, reds, yellows and blues that we discussed.  I also like that you were able to consolidate these ideas and give the room an identity by using a ‘Colonial’ theme.  The layout and choice of furniture sits well with the room design and age of the property.” – Tracey McKernan

“We were really impressed with the design essentials interiors home consultation last night. Jana was amazing asking us questions about what we liked and didn’t like in the room and quickly tailored her suggestions two areas she sensed that we were more comfortable with but balancing that with leading us into solutions we wouldn’t have come up with on our own.” – Louise in Saffron Walden

“We were having real problems sorting out the design for our new dining room, we saw Wendy and she recommended Jana to come to us and see the room in the flesh. Jana was great, really insitefull and accommodating. She understood totally what we wanted and gave us some great ideas that we hadn’t even thought of! Great service and great inspiration!” – Helen And Phil